Do you offer implementation assistance?

Yes, implementation support is available through both our Basic and Enterprise support tiers. Depending on your needs, we offer two levels of implementation assistance: Basic Implementation: Included in the price of every plan, providing an efficient onboarding experience based on industry best practices. Enterprise Implementation: Available as a separate add-on, this tier offers a full-service experience, including custom scheduling for your phishing simulations.

What do I get in Professional vs. Premium vs. Ultimate?

Each plan is designed to adapt to your organization’s level of security awareness maturity. In terms of features, the key difference between these plans is the level of customization, AI features, and advanced analytics you receive. Professional is designed for organizations that are starting their security awareness journey and it offers comprehensive security awareness training and phishing protection. Premium is designed for organizations that have growing security awareness maturity, need advanced customization, role-specific training, and specific compliance requirements, and want a sustainable long-term programme. Premium unlocks key features like: Targeting & Customisation: Gain audience targeting for content and user-specific phishing simulations (Professional only offers generic simulations). Training Expansion: Access role-specific training modules and the ability to upload your own lessons to use the platform as a broader learning tool. AI Features: Includes AI capabilities like the Simulation Studio, AI phishing template creator, and an enhanced reporting button. Ultimate is designed for large organizations with existing mature security awareness programmes that want to add deeper analytics, culture measurement, or enterprise-wide risk scoring. Ultimate unlocks strategic intelligent features like: Unified Risk Management: The analytics layer provides a unified behavior score and a “Human Risk Score” that combines phishing and e-learning data into a single, actionable score for your company and individuals.

Custom cyber security plans designed for your exact needs.

Join 5.4M+ users in increasing resilience to human-related security risks and social engineering across your organisation.

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Essential

For micro-organisations new to cybersecurity education who need simple and effective training

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Includes:

15+ Compact training videos i
15+ engaging, interactive, gamified lessons and videos that focus on behaviour-based cyber security awareness.
Ready-to-use phishing templates i
Pre-designed simulated phishing emails to train your users’ abilities to recognise and respond to phishing attempts.
Standard analytics i
Analysis and reporting dashboard that features key behavioural metrics, including phishing and e-learning performance.

Professional

For SMBs and Corporate organisations who are starting their security awareness journey

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Everything in Essential and:

Advanced lessons i
Large library of engaging, interactive, gamified lessons and videos that focus on behaviour-based cyber security awareness.
Create custom simulations in Simulation Studio i
Create custom phishing templates tailored to your threat landscape, with full customisation tools and automatic localisation for global teams.
Interactive learning pages i
Deliver interactive and educational micro-learning after a user clicks on a phishing simulation to reinforce security awareness and best practices.
Phishing Report Button i
Allow users to report suspected phishing attempts through a button integrated with their email service provider.
Advanced analytics i
Ability to export data, read user feedback, compare your organization’s performance with the leading organisation in your industry, ISO reporting standards.

Premium

For Mid-market orgs with growing security awareness maturity, needing advanced customisation or role-based training

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Everything in Professional and:

Simulation Studio with AI i
Leverage AI-powered assistance to quickly create phishing templates using intuitive prompts alongside full customisation tools.
Role-based trainings i
Different learning paths by department or seniority level.
Role-based phishing i
Role and department-specific phishing simulations campaigns (Finance, IT, Management, Sales).
Custom content upload i
Upload internal policies or proprietary training as native-looking modules via SCORM files.
Smishing i
Secure mobile channels with customisable smishing campaigns, instant feedback and mobile-friendly templates.
API and integrations i
Integrations available with LMS, data platforms and analytics, internal tools.

Sofie AI available as add-on i

Ultimate

For large enterprises with existing mature security awareness programmes who want to measure and manage human risk at scale

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Everything in Premium and:

Automated security interventions i
Data-driven training triggers based on individual risk profiles.
Human Risk OS: Behaviour sensors i
Combine telemetry from your existing tools and SoSafe’s data to create unique insights with actionable intervention recommendations
Human Risk OS: Security index i
Single aggregated risk score across the entire organisation. Track and compare trends in human behavior, both positive and negative, within your technology and risk landscape.

Sofie AI available as add-on i

Compare features

Essential Request pricing

Professional Request pricing

Premium Request pricing

Ultimate Request pricing

Learning

Compact trainingi

Engaging, gamified lessons and videos that focus on behaviour-based cyber security awareness. Designed to be completed in minutes, drive real change, and provide an interactive learning experience.

Essential

Professional

Premium

Ultimate

Advanced lessonsi

An expanded library of over 70+ video and interactive cyber security lessons covering a wider range of technical and behavioural security topics to deepen employee knowledge.

Essential

Professional

35+

Premium

All

Ultimate

All

Personalized learning journeysi

Automatically assigns training modules based on an employee’s role, language preferences, work context, and prior knowledge test results to ensure high relevancy.

Essential

Professional

Premium

Ultimate

Role-based trainingsi

Specialised lessons tailored to specific roles (IT, Finance, developers, managers, blue collars) address unique risks and the specific systems they use and access.

Essential

Professional

Premium

Ultimate

Awareness assessmentsi

Quizzes that quickly evaluate an employee’s current knowledge. Learners who pass can skip introductory modules and focus only on unfamiliar or high-risk topics.

Essential

Professional

Premium

Ultimate

LMS Integration via SCORMi

Our learning modules are in SCORM format so they can be easily integrated into your own learning management system (LMS).

Essential

Professional

Premium

Ultimate

Custom lessons – Bring your own content (SCORM)i

Upload and distribute your organisation’s existing SCORM-formatted training files directly within the SoSafe platform.

Essential

Professional

Premium

Ultimate

Awareness resource libraryi

Access and download additional digital materials for internal awareness initiatives, including posters, screensavers, flyers, and communication templates.

Essential

Professional

Premium

Ultimate

Compliance contenti

Expand your compliance capabilities with lesson bundles covering specific regional and industry frameworks, including EU/UK data protection, occupational safety, anti-money laundering and regional specific compliance.

Essential

Add-on

Professional

Add-on

Premium

Add-on

Ultimate

Add-on

Friends and family trainingi

Provides up to four family members or friends per employee with access to 16 fundamental cyber security lessons in a secure, anonymised environment.

Essential

Add-on

Professional

Add-on

Premium

Add-on

Ultimate

10% employee access

Phishing simulations

Ready-to-use templatesi

100+ pre-built phishing emails using real scenarios and psychological triggers. Ready to launch, no setup needed. Each template includes clickable explanatory learning pages to provide immediate teaching moments.

Essential

Professional

Premium

Ultimate

Create custom simulations in Simulation Studioi

Design custom phishing templates tailored to your specific threat landscape using manual customisation tools and automatic localisation.

Essential

Professional

Premium

Ultimate

Interactive learning pagesi

Provide immediate educational microlearning modules when a user clicks a simulated phishing link to reinforce security best practices.

Essential

Professional

Premium

Ultimate

Phishing Reporting Buttoni

Enable users to report suspected phishing attempts directly from their inbox using a button integrated with your email service provider. The report is routed directly to the IT or SOC team.

Essential

Professional

Premium

Ultimate

Instant feedback for reported mailsi

Automated responses are sent after reporting emails via the Phishing Reporting Button. Users receive congratulations for correct simulation reports or an AI-assisted analysis highlighting suspicious elements otherwise.

Essential

Professional

Premium

Ultimate

Role-based phishingi

Distribute customised phishing templates designed specifically for distinct organisational roles like Finance, IT, HR, and management.

Essential

Professional

Premium

Ultimate

Smishing (beta)i

Run simulated SMS phishing campaigns using mobile-friendly templates and provide instant feedback to train users on mobile threats.

Essential

Professional

Premium

Ultimate

Real-time reporting feedback from Sofie AIi

Provide users with instant, AI-driven guidance and support directly within the Phishing Report Button through automated conversational feedback.

Essential

Professional

Premium

Ultimate

Simulation Studio with AIi

Quickly generate realistic phishing templates using intuitive AI prompts or full manual customisation. Easily import real suspicious emails from your inbox to convert them into templates within seconds.

Essential

Professional

Premium

Ultimate

Human Risk Management

Standard analyticsi

An analysis and reporting dashboard that tracks key behavioural metrics, including overall phishing simulation and e-learning performance.

Essential

Professional

Premium

Ultimate

ISO compliant reportingi

Data analysis and reporting features aligned directly with the specific requirements of the ISO 27001 framework.

Essential

Professional

Premium

Ultimate

Advanced analyticsi

A detailed dashboard that allows you to display and filter data based on specific user characteristics like location, function, and hierarchy.

Essential

Professional

Premium

Ultimate

Human Risk OS: Behaviour sensorsi

Tracks digital activity by combining telemetry from your existing tools and SoSafe data to build detailed behaviour profiles for individuals and teams.

Essential

Professional

Premium

Ultimate

Human Risk OS: Security Indexi

Translates behavioural data into a single, actionable score so you can track trends and identify risk hot spots across your organisation.

Essential

Professional

Premium

Ultimate

Human Risk OS: Interventionsi

A centralised hub to manage and send targeted actions, such as automated nudges, designed to mitigate specific cybersecurity risks.

Essential

Professional

Premium

Ultimate

Platform and connectivity

Single sign-on (SSO)i

Enable users to log in securely using your organisation’s existing single sign-on solution (multiple solutions supported).

Essential

Professional

Premium

Ultimate

Automated user provisioningi

Automate user account management and streamline personalised training setups by integrating directly with your existing provisioning tools (multiple tools supported).

Essential

Professional

Premium

Ultimate

Multilingual platform (30+ languages)i

Support a diverse workforce by providing access to the learning platform and training content in up to 30 different languages.

Essential

Professional

Premium

Ultimate

Platform brandingi

Customise the learning and phishing simulation interfaces with your organisation’s corporate design, including logos and colours, for a consistent visual experience.

Essential

Professional

Premium

Ultimate

Connect with LMS (SCORM)i

Export training modules in SCORM format to easily integrate them directly into your organisation’s existing Learning Management System.

Essential

Professional

Premium

Ultimate

API and Integrationsi

Connect the platform to your business intelligence and other internal tools via API to streamline data export and improve analysis.

Essential

Professional

Premium

Ultimate

Sofie – your AI security assistant

Add-on, quoted separately. The check marks indicate eligibility for purchase, not inclusion.

Provide 24/7 AI security support via Microsoft Teamsi

AI-powered conversational learning bot that assists end users with answers to common security questions directly within Microsoft Teams or Slack by leveraging your organisation’s knowledge base.

Essential

Professional

Premium

Ultimate

Train users on security best practicesi

Deliver interactive microlearning modules and immediate educational feedback to reinforce security awareness and secure behaviours.

Essential

Professional

Premium

Ultimate

Escalate high-risk behaviours to managersi

Automatically notify people managers when high-risk behaviours are detected within their teams, supported by specific analytics breakdowns.

Essential

Professional

Premium

Ultimate

Send actionable security interventions via Teamsi

Distribute automated nudges, policy updates, and critical alerts directly to users through Microsoft Teams or Slack to mitigate specific risks and ensure coordinated actions.

Essential

Professional

Premium

Ultimate

Frequently asked questions

Request pricing

The Compliance Content Bundles include several regional and topic-specific compliance packages. These are organized into bundles like EU Compliance (with Data Protection, Occupational Safety, and Compliance lessons), DACH-Specific Compliance (covering German laws and Swiss Data Protection), UK-Specific Compliance (UK Data Protection), and Finance (Anti Money Laundering). Each package contains multiple lessons. These packages can be purchased individually, but bundles ensure higher affordability.

The Friends and Family package allows organisations to provide basic cybersecurity learning to employees’ family members and friends. It includes access for up to four family members per employee with 16 curated, interactive lessons covering cyber security essentials.

SoSafe’s e-learning platform is available in 34 languages: Arabic, Bulgarian, Swiss German, Czech, Danish, German, Greek, American English, Spanish, Estonian, Finnish, French, Hindi, Hungarian, Croatian, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Polish, Romanian, Russian, Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, and Simplified Chinese. This extensive language support allows global organisations to deliver consistent security awareness training across diverse teams. Please note that specific lesson availability may vary by language.

Basic Support (Included by default in all pricing plans):

Provides standard access to our Customer Success Helpdesk via email. Includes self-service resources like our knowledge base and webinars, plus a quick, best-practice implementation service.

Enterprise Support (Available separately for purchase):

Offers high-priority handling and faster response times. You’ll have access to dedicated Customer Success Managers for personalised support and long-term value maximisation. This level also includes full-service implementation and customised scheduling for phishing simulations.

Yes, implementation support is available through both our Basic and Enterprise support tiers. Depending on your needs, we offer two levels of implementation assistance:

Basic Implementation: Included in the price of every plan, providing an efficient onboarding experience based on industry best practices.
Enterprise Implementation: Available as a separate add-on, this tier offers a full-service experience, including custom scheduling for your phishing simulations.

SoSafe offers a versatile product landscape consisting of three primary lines: Learning, Phishing Simulation, and Sofie Copilot, alongside our Base Platform Capabilities and various add-ons. These product lines can be acquired individually to target specific requirements or integrated into combined bundles for greater convenience and a more holistic approach to security culture.

Each plan is designed to adapt to your organization’s level of security awareness maturity. In terms of features, the key difference between these plans is the level of customization, AI features, and advanced analytics you receive.

Professional is designed for organizations that are starting their security awareness journey and it offers comprehensive security awareness training and phishing protection.

Premium is designed for organizations that have growing security awareness maturity, need advanced customization, role-specific training, and specific compliance requirements, and want a sustainable long-term programme.

Premium unlocks key features like:

Targeting & Customisation: Gain audience targeting for content and user-specific phishing simulations (Professional only offers generic simulations).
Training Expansion: Access role-specific training modules and the ability to upload your own lessons to use the platform as a broader learning tool.
AI Features: Includes AI capabilities like the Simulation Studio, AI phishing template creator, and an enhanced reporting button.

Ultimate is designed for large organizations with existing mature security awareness programmes that want to add deeper analytics, culture measurement, or enterprise-wide risk scoring.

Ultimate unlocks strategic intelligent features like:

Unified Risk Management: The analytics layer provides a unified behavior score and a “Human Risk Score” that combines phishing and e-learning data into a single, actionable score for your company and individuals.

New users can be added at any time and they are billed for the remaining contract period.

Our pricing uses a degressive per-user model, meaning the more users you add, the lower the per-user price becomes. This cost model is continuous and designed for a smooth curve, there are no sudden “cliff” jumps or awkward price changes at arbitrary user thresholds. For very small accounts, we start with defined fixed pricing, after which the degressive per-user model takes effect. Get in touch with us to get a customised pricing tailored to your needs.

Trusted by the world’s most security-conscious companies

“

Through SoSafe’s human-centric training approach, we’ve turned our biggest vulnerability – human error – into our strongest defence.

Yorn Ziesche CISO, Handelsblatt Media Group

“

Before SoSafe, quantifying our team’s cyber vulnerabilities was a challenge. The analytics from SoSafe have been a game-changer for us.

Thorsten Seban Information Security Officer, VR Bank Fulda

“

Since adopting a new cyber security approach with SoSafe, we’ve reported over 100 threats, a clear indicator of its efficiency.

Denis Ozerhan Senior System and Support Specialist, FPS

Recognition

Loved by 6,000+ companies and 5.4 million users

Get the same experience that earned us G2 Leader and Forrester Wave™ Strong Performer recognition.

Start your security culture journey now.

Request pricing

Custom cyber security plans designed for your exact needs.

Essential

Professional

Premium

Ultimate

Request pricing

Compare features

Learning

Phishing simulations

Human Risk Management

Platform and connectivity

Sofie – your AI security assistant

Frequently asked questions

What is featured in the Compliance Content Bundle add-on?

What is featured in the Friends and Family package?

Which languages do you support?

What kind of support do you offer?

Do you offer implementation assistance?

Can you buy each product line separately or are they sold only in bundles?

What do I get in Professional vs. Premium vs. Ultimate?

If we hire more people, can we add more licenses mid-term?

Is the price calculated on a per-user basis? Does the price go down with more users?

Trusted by the world’s most security-conscious companies

Recognition

Loved by 6,000+ companies and 5.4 million users

Start your security culture journey now.

The human risk platform that deploys in days, not months

Experience our products first-hand